Schantz Inc. - Marketing - Packaging - Internet
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Shipping

RATES: You can now get real time rates in our new online store @ SpeedyDisplays.com

Due to rising fuel costs, shipping costs have risen dramatically. In fact they have doubled in most cases for the types of items we are shipping. THE AVERAGE FEDEX 3 DAY SHIPMENT IS NOW $46 for displays- at our cost. (August 18, 2005) Fedex is adding a fuel surcharge to invoices that may not be in our estimates.

We offer customers 2 shipping options:

- Supply your own fedex account for billing, in which case there are no shipping and handling fees.

- We will estimate shipping based on current fedex published rates. Invoices are subject to supplemental billing within 30 calendar days, after fedex actual charges are billed to us. In the event you were invoiced less than our actual cost, an additional invoice will be generated. If you supplied your credit card for payment, your card will automatically be charged.

SCHEDULE & TURNAROUND:

Display orders typically ship same day when ordered by 3 PM EST.

Display orders with graphics typically ship on the third business day after file receipt when ordered by 3 PM EST. This is to allow optimum drying time between printing, laminating, and rolling for long life performance graphics. If you do not need this and your graphics are 'disposable', then we may be abel to ship same day if we have your order by noon.

We will tell you if we do not have an item in stock. We can receive mfr shipments in as soon as 1 business day, however and additional fee may apply for the shipping.

ONLINE ORDERING FAQ

How can I change the quantity (Paypal shopping basket)? When in the paypal shopping basket there is a column that shows the quantity. Simply change the qty, then press 'UPDATE' cart.

Do you take American Express? Yes.

Can I give you my credit card over the phone? We ask for phone orders to be confirmed via fax so there are no errors in your order. We require the complete name & billing information EXACTLY as it appears on your credit card billing statement, card #, exp date & security code. We will send an invoice for your authorization. Prices are typically not the same online as when we generate a hard order for you. Our online store offers the best prices because there is less involved in processing your order.

Do you offer a guarantee? Most products come with a minimum 1 year manufacturer warranty. Prints are not specifically warrantied, except when indicated (outdoor inks etc). We highly recommend that you order a proof to approve color etc prior to printing large graphics. Over 98% of all jobs are approved with the proof as is, no changes. Of those that need color changes, about half require work to the file, i.e. the images are not high enough resolution, have the wrong color in them etc.

 


Please call 954.942.0483 if you have any questions. We're here to serve you!

 

 

 

 


  
Copyright © 2005 Schantz Inc. - All Rights Reserved. Displays and display graphics by Schantz Inc., South florida.